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Internal Communications Whitepapers

Read reports on internal communications best practices for higher employee engagement.

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Internal Communications Trends for 2026

Benchmarking for Internal Communicators

Discover the top internal communications trends for 2026, including rising demands for sentiment measurement, smarter data use, AI adoption, and the continued dominance of email. Benchmark priorities and learn where communicators see new opportunities.

Email Design Guide for Internal Communicators

Benchmarking for Internal Communicators

Your email’s design determines whether employees read and remember it. Learn data-backed design tips to improve accessibility, reduce overload, and boost engagement.

Presenting Data to Leadership

Benchmarking for Internal Communicators

Learn how to present data to stakeholders effectively and secure a place at the leadership table. Master the skill of data presentation to translate efforts into actionable insights, fostering informed decision-making and strategic growth.

Benchmarking for Internal Communicators

Benchmarking for Internal Communicators

Our guide to benchmarking is a valuable tool for internal communicators, explaining the importance and types of benchmarks. It offers tips for finding data and presenting results to leadership, helping identify areas for growth and improvement.

Guide to Reducing Information Overload

Reducing Information Overload

Discover practical strategies to manage and reduce information overload with our comprehensive guide. This whitepaper explores 10 effective ways to streamline communication, enhance productivity, and foster a more focused work environment.

Employee Engagement Survey Guide

Employee Engagement Survey Guide

Learn how to effectively craft questions, plan for distribution, and share results to gauge employee satisfaction.

How to Create an Internal Communications Plan

How to Create an Internal Communications Plan

This comprehensive 10-step guide provides the essential framework for developing a customized internal communication strategy that will optimize outcomes not only for your department, but for the organization as a whole.

Using AI to Transform Internal Communications

Using AI to Transform Internal Communications

Learn the benefits of using AI for internal communications, enhancing employee engagement through efficiency and embracing AI as a powerful ally in content creation.

Internal Communication Trends for Success in 2025

Internal Communication Trends for Success in 2025

This survey report highlights tools and methods to help communicators refine their approaches, prioritize effective channels, and accurately measure outcomes – empowering them to enhance employee connection and organizational alignment.

The Top 5 Internal Communications Challenges

The Top 5 Internal Communications Challenges and How To Solve Them Whitepaper

Practical advice on overcoming the 5 most common challenges faced by internal communication teams, with actionable strategies for success and reducing information overload.

Best Practices for Email Data Security

Best Practices for Email Data Security

Email remains a fundamental tool for both internal and external interactions, ensuring the security of sensitive data is paramount. As technology evolves, so do the threats, making it essential for organizations to adopt robust email security practices.

6 Best Practices for Relieving Send Anxiety

6 Best Practices to Relieve Email Send Anxiety

Send anxiety – those feelings of apprehension or unease you may experience before sending an email – is a common phenomenon affecting people in both professional and personal settings. Learn best practices to overcome it

Open Enrollment Guide

PoliteMail’s Open Enrollment Guide for HR Professionals

HR professionals often face overwhelming workloads and chasing down employees with last-minute benefits selections. Consequently, employees may feel confused about policies, bombarded by emails, and not actively engaged at work.

2023 State of Internal Communications

2023 State of Internal Communications

This year’s survey showed that email is still the most dominant form of employee communication, most organizations want to increase engagement on intranet platforms, and communicators have a sharp focus on increasing employee engagement through messaging.

Best Ways to Boost Employee Retention & Productivity

Best Ways to Boost Employee Retention & Productivity

Employee turnover is inconvenient and costly. Use this guide to explore the common reasons why employees leave and what you can do to stop it. By utilizing these best practices, you’ll create a positive work environment where employees will stay and be motivated to do their job better.

How to Write Emails Your Employees Will Actually Read

How to Write Emails Your Employees Will Actually Read

Discover email best practices based on data from over 420 million internal broadcasts.

How to Set Effective Benchmarks & Use them to Elevate Your Internal Communications

How to Set Effective Benchmarks & Use them to Elevate Your Internal Communications

PoliteMail’s new report “How to Set Effective Benchmarks & Use Them to Elevate Your Internal Communications” delivers practical tips to measure and track your internal comms performance, providing valuable reference points for key performance indicators (KPIs).

The Ultimate Return to Work Guide

The Ultimate Return to Work Guide

As Covid-19 cases diminish and vaccinations are accelerating, the talk about returning to the office has also increased significantly. We know some people will be enthusiastic, while others will not be.

Building a Better Employee Experience Starts With a Strong Foundation

Building a Better Employee Experience Starts With a Strong Foundation

Discover how communicators play an essential role in building a positive and rewarding experience.

Internal Communications Measurement Survey Results

Internal Communications Measurement Survey Results

Email is the channel of choice for reaching internal employee audiences – but how satisfied are communicators with their measurement?

Are Employees Suffering From Click Fatigue?

Are Employees Suffering From Click Fatigue?

Let’s use data to discover why we are seeing a 5% decline in corporate communications click rates this year but engagement is significantly higher

General Data Protection Regulation Compliance Guide

General Data Protection Regulation Compliance Guide

The intent of the GDPR is to assure the privacy of EU residents and facilitate the appropriate use and secure transfer of personal data.

10 Ways to Get Employees to Open and Read Your Email

Whitepaper - 10 Ways to Get Employees to Open and Read Your Email

Tired of writing emails that employees ignore? Learn the essentials to improve open rates & other metrics.

What the COVID Happened to Corporate Communications?

What the COVID Happened to Corporate Communications?

The response to the COVID-19 pandemic has changed the way we live and work. We’ve been in the business of communications analytics for quite some time, and in analyzing the recent situation, we thought it would be useful to share some of our information and findings

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