Building a Better Employee Experience Starts with a Strong Foundation
If you want to make customers happy, it starts with your employees.
We’re not talking about perks here-and-there and half-days off before holidays. It must be substantial. There needs to be a foundation strong enough to withstand any conflict or disagreement.
You may have heard of Maslow’s Hierarchy of Needs, a motivational theory in psychology based on a five-tier model of human needs. Needs lower down in the hierarchy must be satisfied before individuals can attend to needs higher up.
The same exists for a positive employee experience. The Employee Experience Hierarchy of Needs starts with a strong foundation. Learn how wellness initiatives, need-to-know employee communications, DE&I programs, employee recognition, employee engagement play a crucial role in the employee experience.
Discover how communicators play an essential role in building a positive and rewarding experience.
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