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About PoliteMail Software

PoliteMail delivers detailed analytics that are second to none in internal communications and all inside Outlook!


Did they get my email?

PoliteMail was invented to answer that question (because we don’t like those rude read receipts either). PoliteMail also answers the questions that logically come after that, such as “Which links did they click?,” “Did they read my attached document?,” or “Who should I follow-up with first?”

Email is the undeniable killer-app of the internet era. Despite every new invention, email is still here—and growing. Email access is a key feature of any smartphone. Email is a core component of any new social media network. Email is the simple, effective way we exchange information and documents. Email is how business people communicate. And Outlook is how business people utilize email.

But email can also be a bit of a black hole. Did they even get it? Did they click on any links? How do I know? Should I resend it? Perhaps that is why “But I didn’t get that email” is such a common excuse in business meetings.

The patent-pending PoliteMail tool enables marketing, sales and corporate communications departments to know if their Outlook email was received, opened or clicked. Unlike the hundreds of online email marketing services, the PoliteMail tool was developed as software directly integrated into the Outlook/Exchange platform. Which means you can track your regular, everyday Outlook business email and internal employee communications, as well as your marketing, sales and account management emails.

Only PoliteMail provides the ability to send authentic, personalized email to individuals, groups and distribution lists (including Active Directory lists) right from Outlook, with complete opt-out compliance built-in.

PoliteMail Software was started in 2005 to develop email marketing and email tracking features for Microsoft Outlook & Exchange, the de facto standard for corporate email. The company was founded by Michael DesRochers, founder and former CEO of MicroArts Corporation, along with a small team of lead developers from MicroArts.

The initial product was released in Q2 of 2006. Bootstrap Partners provided a $1.5M capital investment to fund ongoing product development and expansion of the business into the corporate communications market. Today PoliteMail is growing rapidly to serve business professionals and corporate communications departments worldwide from its seacoast New Hampshire location.

In August 2018 PoliteMail software made the coveted Inc.5000 list, and again in 2019.

See the company profile on the Inc.5000 here

Email isn’t going away, let’s get smarter about it.

For over a decade PoliteMail is proud to have been serving some the largest companies in the US and abroad with their internal communications campaigns. To measure internal marketing efforts is to manage them, and through PoliteMail they are able to do just that and all without leaving Outlook! But don’t just take our work for it, see what our customers have to say…

“The ability for us to see what kinds of news and cultural messages are most interesting to our employees is invaluable”

Meghan Parrish

Corporate Communications Director, Amedisys

“We have many different departments and we need every last one to receive and understand the communications we send. Now they are.”

Anne Hartwick

Managing Editor, American Cancer Society

“Both emails launched at the same time, and what was interesting was that one crashed and burned, and the other took off.”

Tracey Grove

Microsoft, Internal Communications Director