The Internal Communication Platform that plugs into Outlook.

Home > About PoliteMail Software for Internal Communications

About PoliteMail Software

PoliteMail delivers detailed analytics that are second to none in internal communications and all inside Outlook!

Did they get my email?

PoliteMail was invented to answer that question (because we don’t like those rude read receipts either). PoliteMail also answers the questions that logically come after that, such as “Which links did they click?,” “Did they read my attached document?,” or “Who should I follow-up with first?”

Email is the undeniable killer-app of the internet era. Despite every new invention, email is still here—and growing. Email access is a key feature of any smartphone. Email is a core component of any new social media network. Email is the simple, effective way we exchange information and documents. Email is how business people communicate. And Outlook is how business people utilize email.

But email can also be a bit of a black hole. Did they even get it? Did they click on any links? How do I know? Should I resend it? Perhaps that is why “But I didn’t get that email” is such a common excuse in business meetings.

The patent-pending PoliteMail tool enables marketing, sales and corporate communications departments to know if their Outlook email was received, opened or clicked. Unlike the hundreds of online email marketing services, the PoliteMail tool was developed as software directly integrated into the Outlook/Exchange platform. Which means you can track your regular, everyday Outlook business email, internal employee communications, as well as your marketing, sales and account management emails.

Only PoliteMail provides the ability to send authentic, personalized email to individuals, groups and distribution lists (including Active Directory lists) right from Outlook, with complete opt-out compliance built-in.

PoliteMail Software was started in 2005 to develop email marketing and email tracking features for Microsoft Outlook & Exchange, the de facto standard for corporate email. The company was founded by Michael DesRochers, founder and former CEO of MicroArts Corporation, along with a small team of lead developers from MicroArts.

The initial product was released in Q2 of 2006. Bootstrap Partners provided a $1.5M capital investment to fund ongoing product development and expansion of the business into the corporate communications market. Today PoliteMail is growing rapidly to serve business professionals and corporate communications departments worldwide from its seacoast New Hampshire location.

In August 2018 PoliteMail software made the coveted Inc.5000 list, and again in 2019
See the company profile on the Inc.5000 here

Read our Capterra reviews and add your own!


Work With Us

View career opportunities here

Featured Case Study

The American Cancer Society Boosts Internal Email Open Rates by 44% with PoliteMail

Learn More >