Internal Communications Whitepapers
Read reports on internal communications best practices for higher employee engagement.
Presenting Data to Leadership
Learn how to present data to stakeholders effectively and secure a place at the leadership table. Master the skill of data presentation to translate efforts into actionable insights, fostering informed decision-making and strategic growth.
Benchmarking for Internal Communicators
Our guide to benchmarking is a valuable tool for internal communicators, explaining the importance and types of benchmarks. It offers tips for finding data and presenting results to leadership, helping identify areas for growth and improvement.
Guide to Reducing Information Overload
Discover practical strategies to manage and reduce information overload with our comprehensive guide. This whitepaper explores 10 effective ways to streamline communication, enhance productivity, and foster a more focused work environment.
Employee Engagement Survey Guide
Learn how to effectively craft questions, plan for distribution, and share results to gauge employee satisfaction.
How to Create an Internal Communications Plan
This comprehensive 10-step guide provides the essential framework for developing a customized internal communication strategy that will optimize outcomes not only for your department, but for the organization as a whole.
Using AI to Transform Internal Communications
Learn the benefits of using AI for internal communications, enhancing employee engagement through efficiency and embracing AI as a powerful ally in content creation.
Internal Communication Trends for Success in 2025
This survey report highlights tools and methods to help communicators refine their approaches, prioritize effective channels, and accurately measure outcomes – empowering them to enhance employee connection and organizational alignment.
The Top 5 Internal Communications Challenges
Practical advice on overcoming the 5 most common challenges faced by internal communication teams, with actionable strategies for success and reducing information overload.
Best Practices for Email Data Security
Email remains a fundamental tool for both internal and external interactions, ensuring the security of sensitive data is paramount. As technology evolves, so do the threats, making it essential for organizations to adopt robust email security practices.
6 Best Practices for Relieving Send Anxiety
Send anxiety – those feelings of apprehension or unease you may experience before sending an email – is a common phenomenon affecting people in both professional and personal settings. Learn best practices to overcome it
Open Enrollment Guide
HR professionals often face overwhelming workloads and chasing down employees with last-minute benefits selections. Consequently, employees may feel confused about policies, bombarded by emails, and not actively engaged at work.
2023 State of Internal Communications
This year’s survey showed that email is still the most dominant form of employee communication, most organizations want to increase engagement on intranet platforms, and communicators have a sharp focus on increasing employee engagement through messaging.
Best Ways to Boost Employee Retention & Productivity
Employee turnover is inconvenient and costly. Use this guide to explore the common reasons why employees leave and what you can do to stop it. By utilizing these best practices, you’ll create a positive work environment where employees will stay and be motivated to do their job better.
How to Write Emails Your Employees Will Actually Read
Discover email best practices based on data from over 420 million internal broadcasts.
How to Set Effective Benchmarks & Use them to Elevate Your Internal Communications
PoliteMail’s new report “How to Set Effective Benchmarks & Use Them to Elevate Your Internal Communications” delivers practical tips to measure and track your internal comms performance, providing valuable reference points for key performance indicators (KPIs).
The Ultimate Return to Work Guide
As Covid-19 cases diminish and vaccinations are accelerating, the talk about returning to the office has also increased significantly. We know some people will be enthusiastic, while others will not be.
Building a Better Employee Experience Starts With a Strong Foundation
Discover how communicators play an essential role in building a positive and rewarding experience.
The State of Corporate Communications Survey
Survey reveals email still dominates, video is making gains, and measuring engagement is the next priority
Internal Communications Measurement Survey Results
Email is the channel of choice for reaching internal employee audiences – but how satisfied are communicators with their measurement?
Are Employees Suffering From Click Fatigue?
Let’s use data to discover why we are seeing a 5% decline in corporate communications click rates this year but engagement is significantly higher
Internal Communications Measurement That Matters
How do you measure communications success? Internal communications make an essential contribution to an organization’s success.
General Data Protection Regulation Compliance Guide
The intent of the GDPR is to assure the privacy of EU residents and facilitate the appropriate use and secure transfer of personal data.
10 Ways to Get Employees to Open and Read Your Email
Tired of writing emails that employees ignore? Learn the essentials to improve open rates & other metrics.
What the COVID Happened to Corporate Communications?
The response to the COVID-19 pandemic has changed the way we live and work. We’ve been in the business of communications analytics for quite some time, and in analyzing the recent situation, we thought it would be useful to share some of our information and findings
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