Is Your Internal Communication Actually Working?

You send a lot of messages, but do you know what employees actually read, ignore, or miss entirely? Do you know how your channels are performing, or are you just sending everything everywhere in the hopes that something will stick? An internal communications audit helps you move beyond assumptions and understand what’s really working across your channels, content, and workflows.

In this session, Melissa Katski-Berry, VP of Account Management at PoliteMail, will walk through a practical, right-sized approach to auditing internal communications that delivers real insight without a massive budget or months of effort. Using a proven audit framework, you’ll learn how to evaluate employee sentiment, channel effectiveness, message quality, and overall communication volume. Most importantly, you’ll learn how to turn audit findings into clear, actionable improvements that respect employee time and earn leadership buy-in. Whether you’re planning your first audit or refining an existing approach, this webinar will give you a clear roadmap you can apply immediately.

Watch this webinar to learn:

• How to structure a simple, effective internal comms audit
• What to measure (and what not to)
• How to turn findings into action