Tried a Restart?
Sometimes, when things go wrong that usually work, the quick fix is to restart your browser, or Outlook, or your computer, and see if that wipes the memory/state and resolves the issue.
Request Support
Need help with PoliteMail? Our product support team is here to help you troubleshoot issues, answer questions, and get you back on track as quickly as possible. Click the Email Support button below to open a pre-filled support request in your email app. Simply add your company name, server URL, a brief description of the issue, steps to reproduce it, and the urgency level before sending.
For faster answers to common PoliteMail product questions, you can also use our Ask Paige chatbot. This chatbot can help guide you to relevant support resources, documentation, and troubleshooting steps before you submit a support request.