Generative AI in HR:
Risks, Rewards, and Recommendations 

The fast emergence of GenAI offers exciting opportunities for both HR professionals and internal communicators alike.  Streamlining work processes, creating relevant content, and data analysis only just scratch the surface of what’s capable with a well-integrated and monitored GenAI program.  While GenAI offers numerous advantages, the potential risks it poses to organizations warrant careful scrutiny. HR leaders are particularly concerned about issues related to data privacy and security, bias and discrimination, and legal compliance and ethics. 

Download the research and explore: 

  • Trends and methods to address GenAI concerns in HR and recommendations on incorporating AI capabilities safely.  
  • 30 use cases of AI, their potential benefits, and how you can incorporate the technology into your own business.  
  • Advice from top experts on how to lessen risk and use AI for effective employee engagement. 

Gartner, Innovation Insight: Generative AI in HR, Eser Rizaoglu, Helen Poitevin, John Kostoulas, Hiten Sheth, Travis Wickesberg, 18 August 2023.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Gartner Logo
Gartner Whitepaper