Discover what makes PoliteMail different from other internal email tracking tools

We don’t track email opens,
we measure email engagement.

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Animation showing PoliteMail integrated with Outlook

Integrated with Microsoft 365

Send Outlook email, from authentic addresses to any existing distribution groups.  No new email program to learn, just some new tools inside Outlook.

Make the most of the email tool you already use every day! PoliteMail’s tight Microsoft 365 integration keeps your internal email inside Office, avoiding external flags, spam folders, and security warnings. PoliteMail is sent by Exchange, not an external mail exchange (MX), so your recipients receive authentic internal Outlook email messages. Because PoliteMail works inside the Outlook editor (unlike other tools which pop out into a web editor), all the benefits of Microsoft’s Copilot AI features for content generation and editing in Word and Outlook remain available for internal communications. 

Because Internal Email Doesn’t Deserve an External Warning Flag!

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Avoids M365 volume limitations

PoliteMail’s M365 configuration bypasses the 500 recipient per message and 10,000 emails per day limitations of Outlook alone, allowing you to get even your largest distributions out without unreasonable limits.

  • No daily limitation of 10,000 recipients
  • No 500 maximum number of recipients
  • No attachment size limit when sending with Smart Attachments

PoliteMail is UnSuitened

We don’t force you into purchasing a suite of communications products.  We specialize in email because it’s the primary corporate communications channel.

Some competitors’ forced bundling makes you buy apps, intranets, or whole platforms to replace tools that may already work. While they may look good in the demo, user adoption often lags, and intranet overhauls are a heavy lift with high visibility failures.

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If you are going to measure, measure accurately

We don’t track email opens, we measure employee engagement.

Unlike email marketing tools or internal email tracking software, which often undercount or overcount opens, PoliteMail works differently. It accurately measures email engagement by using read time, not just open rates. Our metrics will tell you if people skimmed, ignored, or fully read your message. Communicators leverage our actionable analytics and insights to improve audience attention, readership and engagement over time. 

Paige pointing to PoliteMail metrics Read Rate Open Rate Engagement Rate
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Overcome Apple’s Mail Privacy Protection

PoliteMail’s M365 integration uses authentication data to accurately measure employees’ interactions with emails, whether on Windows, Android or Apple devices.

Compare to S&P industry benchmarks

By default, PoliteMail will show your individual message or Campaign results against your company average data. But to know you’re getting the very best results, it’s important to know where you stand in the curve with your peers. Only in PoliteMail can you compare your results to your peers in 10 industry sectors with our Compare to Benchmark feature. Choose two industries that align closest with your business type, and then see how your message results compare with those in your industry with a single click. PoliteMail’s benchmark data is composed of results from over 4 billion sent emails.

S&P Global
Animation showng PoliteMail's Benchmarkng tool inside Outlook